Supporting businesses 02 5832 4819
Aisle between server racks in a data center

SYSTEMS · SOFTWARE · PEOPLE

Your business,
with the right technology
by your side.

IT, software, telecommunications, and home automation. We design, implement, and support the solutions your business relies on.

Design, integration, and technical support.

YOUR IT PARTNER FROM PROBLEM TO SOLUTION

HOW WE CAN HELP

The expertise you need.

An office to equip, systems to maintain, applications to integrate.
We bring together the expertise to address the full scope of your needs.

Business server and network infrastructure01 / INFRASTRUCTURE

IT
and infrastructure.

From supply and installation to management and support: we implement and maintain the systems your business runs on.

  • Systems, networks, and cloud environments
  • Security, backup, and recovery
  • Management, maintenance, and support
Let’s discuss your systems
Software development on a computer screen02 / SOFTWARE

Software, data,
and processes.

Custom software and integration with the applications you already use. We design solutions around your business processes.

  • Custom software and websites
  • Integrations and document management
  • Data, back-office operations, and reporting
Tell us about your process
Business workspaces03 / COMMUNICATIONS AND WORKSPACES

Telecommunications
and home automation.

Connectivity, telephony, and technology for workspaces. We integrate communications and technical systems with your IT infrastructure.

  • Telephony and phone systems
  • Home automation and connected systems
  • Video surveillance
Let’s discuss your location

YOUR BUSINESS NEEDS

From a single office to complex multi-site operations

Implementing and managing IT infrastructure, integrating applications, and automating repetitive tasks. These are some of the services you can turn to the network for.

LOCATIONS AND SYSTEMS

System design and management.

Server and network installation, configuration of connections between locations, and IT infrastructure management and maintenance.

APPLICATIONS AND DATA

Software and data integration.

We connect business applications to share information and reduce repeated data entry. We develop the integrations needed between the programs you use.

PROCESSES AND AUTOMATION

Reduce manual steps.

Repetitive tasks, requests to route, documents to process. We assess software automation and targeted uses of AI, with results to be verified.

AI AND AUTOMATION

Bring AI into your processes,
with clear objectives.

AI is useful when it improves a specific task. We identify a process, review the available data, and run a limited trial before deciding how to integrate it.

Let’s assess your use case

Three possible starting points to assess in your context.

01 / DOCUMENTS

Data from contracts and attachments.

Extract and compare information while retaining links to sources and human oversight of critical data.

02 / KNOWLEDGE

Search your documentation.

Search manuals and archives with answers linked to source documents and access aligned with user roles.

03 / PROCESSES

Requests and workflow steps.

Classify requests and prepare handoffs between applications, with oversight and approval of relevant activities.

A trial, then a decision.We compare time, quality, and costs with the current way of working. The results help determine whether and how to proceed.

THE VALUE OF A NETWORK

Different specialists.
A shared direction.

The network’s expertise covers IT systems, software, telecommunications, and home automation.

These complementary specialties allow us to address application, infrastructure, and workspace requirements within the same project.

Network members

Soiware
Technecs
Comunis
SEMA

JAPANESE COMPANIES IN ITALY

A special focus
on Japan

Through Comunis and its owner, Satoshi Minagawa, we offer Japanese companies operating in Italy a value-added point of contact for their ICT needs.

Knowledge of the Japanese language and business culture greatly facilitates understanding objectives and defining the work to be done, which is then carried out with the support of the network’s expertise.

Illustration of Japan with a traditional pagoda and a contemporary skyline

HOW WE WORK

A clear approach.
From context to results.

Every project starts with the context: what already works, what is missing, and the result to achieve.

  1. 01

    Assessment.

    We start with your needs, data, and existing systems. Together, we agree on priorities, responsibilities, and criteria for evaluating the outcome.

  2. 02

    Design and implementation.

    We define the work, integrations, and project phases. We implement the solution and verify that it meets the agreed objectives.

  3. 03

    Launch and management.

    We support the operational launch, document the solution, and define the work needed for maintenance and further development.

BEFORE WE START

Start with
a specific need.

Technical support, an integration, or a new project: here are some ways to get started.

Can we start with a technical problem?

Yes. We also provide support and maintenance for existing systems. Tell us about the problem and the context so we can define the work needed.

We need to open or reorganize a location. Where do we start?

We start with the work to be carried out and the systems already in place. We consider IT needs, connectivity, telephony, and workspace technology together to define the components of the project.

Can you integrate the programs we use at our company?

We analyze the applications you use, the data to be shared, and manual tasks. We assess possible integrations and the development needed to automate information transfers.

How can we assess whether AI would be useful for us?

We start with a specific task and the available data. We agree on how to measure the benefit and run a limited trial, assessing accuracy, costs, and oversight of the results.

THE NEXT STEP

Tell us what
you need.

Systems to maintain, applications to integrate,
a location to set up. Tell us what you need, and we’ll identify the first step together.

Find us in Milan.c/o Soiware
Viale Beatrice d’Este, 42
20122 Milan, Italy
Monday–Friday
9:00 a.m.–1:00 p.m. · 2:00–6:00 p.m.