Privacy and cookies.

Who processes the data

The data controller is Soiware s.n.c., Viale Beatrice d’Este 42, 20122 Milan, Italy. You can contact the controller at 02 5832 4819, by mail, or through the contact form.

Data and purposes

We process technical browsing data (IP address, browser, pages requested, and timestamps) in our legitimate interest in operating and protecting the website.

We use form data to respond to requests for services and quotes as part of the precontractual steps you request. Other requests for information are handled in our legitimate interest in responding to messages we receive. Contacting us is your choice: your email address and message are required for us to respond; your name is optional.

Retention

Personal data is processed using automated tools only for as long as strictly necessary to achieve the purposes for which it was collected.

If a business relationship is established, the necessary data is handled in accordance with the related purposes and legal obligations.

For any restricted-access application services, where applicable:

• Session cookies: for the duration of the session or as configured by the application.
• Application data: in accordance with contractual terms and legal obligations.

Who can access the data

Data is accessible to authorized individuals and providers supporting the website and email, within the scope of their activities. Any involvement of partners in responding is limited to the information necessary.

Technical providers include hosting and email providers and, where used, traffic protection and delivery services.

Any transfers of data outside the European Economic Area take place on the basis of adequacy decisions or with appropriate safeguards, such as standard contractual clauses. Copy of the safeguards available on request.

Cookies and external services

The main page loads its resources from this website. We do not use advertising, profiling, or visit-tracking tools. The form uses a technical session cookie to protect completion and submission, along with an external anti-spam check that analyzes technical connection and browser data. Anti-spam service privacy notice. External links lead to websites with their own privacy notices.

Your rights

Where provided for by the GDPR, you may request access, correction, deletion, restriction, or portability of your data and object to its processing. You may contact the controller using the details above and lodge a complaint with the Italian Data Protection Authority.